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Answer :
Final answer:
In the DIReC troubleshooting approach, the steps 'Define' and 'Verify' are valid. Defining involves identifying known quantities and the problem, while verifying ensures the solution's precision and accuracy.
Explanation:
The two valid steps in the DIReC troubleshooting approach are b. Define and c. Verify. In this approach, defining the problem is crucial; it involves identifying the known quantities and the actual issue you need to address. It is akin to the step where you make a list of what quantities are given and can be inferred, which helps clarify the scope of the issue.
Verification is the step where you determine whether your solution is reasonable, similar to reviewing if the answer is both precise and accurate, and identifying what might cause a solution to be unreasonable. This confirms the effectiveness of your solution and prevents the overlooking of important details. So, in troubleshooting, always start by defining the issue and end by verifying that the solution works as intended.
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